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Microsoft | Social CRM

  Meet the Experts
   Meet the Experts Live: What is the Impact of Social CRM?  
  Everybody talks about it, but what is Social CRM really, and why should you care?
Join Microsoft® Dynamics CRM Director and industry expert, Matt Keenan, as he breaks through all the hype and shares his point of view on the importance of understanding the stakeholders in your social communities. In this session, he will focus on how Internal Communities can be designed to support new forms of communication and collaboration that can greatly improve team and individual productivity.
During this discussion Matt will explore:
  • How Social CRM can help you leverage online interactions to grow your business
  • Why your Internal Communities should be the foundation of your social media strategy
  • The pillars of Search, Connect, Collaborate, and Understand
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Hope you will join us,
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Thursday, March 8, 2012
2 pm EST / 1 pm CST / 11 am PST
40 minutes

Who Should Attend:

Sales Directors, Vice Presidents and Executives
Microsoft Dynamics CRM 2011

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